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NQF 5: National Diploma in Travel Services    Titles Matrix    Qualification Document    Unit Standards  Do you have any comments on this Qualification? Qualification NQF 5: National Diploma in Travel Services Name Contact Number Email Address   Comment about a Unit Standard?  Unit Standard 10 US NEW L5C8 Advanced spoken and written skills 11 US 15226 L5C3 Implement flow of info in a team 12 US10622 Saqa L5C8 Conduct business communication 13 US 7941 RW L5C4 Access info on travel products & services 14 US 7787 RW L5C8 Evaluate & sell products & services 15 US 7935 RW L5C5 Analyse tourism industry & link sectors 16 US 7782 RW L5C5 Analyse business environment & operate within it 17 US 7788 RW L5C7 Use industry accounting system 18 US 7949 RW L5C5 Process payments in BSP 19 US NEW L5C6 Apply forex rules & regs to transactions & conversions 20 US 7939 RW L5C10 Implement processes & procedures for point-to-point air travel 21 US 7944 RW L5C15 Demonstrate knowledge of SA as travel destination 22US79~1 23 US NEW L5C16 Operate a GDS 24 US15224 Saqa L5C4 Empower and delegate 25 US 8665 RW L5C4 Lead a team 26 US 7818 RW L5C5 On-the-job coaching 27 US14506 Saqa L4C3 FICA 28 US NEW L5C8 Research analyse local international consumer trends 29 US 8551 RW L4C3 Oversee arrival & departure of customers 3 US NEW L5C4 Relate cultural diversity to customer service 30 US 10056 Saqa L5C8 Analyse & interpret data & marketing info 31 US 10343 Saqa L5C12 Develop & maintain client database 32 US NEW L5C4 Research analyse competitor strategies 33 US NEW L4C12 Cultural awareness & diversity 34 US 115819 Saqa L5C5 Create build optimum advice environment 35 US 115821 L5C4 Apply business financial practices 37 US 115821 Saqa L5C4 Apply business financial practices 38 US 10066 Saqa L5C16 Establish customer needs & relationships 39 US 15233 Saqa L5C3 Harness diversity & build on strengths 4 US15229 L5C3 Implement codes of conduct in a team 5 US NEW L5C6 Utilise negotiating skills 6 US NEW L5C6 Maintain professional stds & conduct business ethically 7 US14734R L5C7 Deal with customers 8 US7866R L5C4 Plan organise monitor work 9 US15234 L5C4 Time mgmt Comment