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NQF 5: National Certificate in Travel Services   10 US NEW L5C5 Implement basic financial transactions in T&T industry 11 US 7938 RW L5C12 Implement processes & procedures for ground arrangements 12 US 7937 RW L5C14 Present world travel geography& info 13 US 7939 RW L5C10 Implement processes & procedures for point-to-point air travel 14 US 7944 RW L5C15 Demonstrate knowledge of SA as travel destination 15 US 7936 RW L5C8 Advise customers on airport & border procedures 16 US NEW L5C16 Operate a GDS 17 US 8561 RW L4C4 Function in a team 18 US 110021 Saqa L4C6 Achieve personal effectiveness in business 19 US 15096 Saqa L5C5 Understand stress & strategies 20 US 115855 Saqa L5C5 Create maintain update record keeping system 3 US NEW L5C4 Relate cultural diversity to customer service 4 US NEW L5C6 Maintain professional stds & conduct business ethically 5 US NEW L5C6 Interact with customers 6 US10622 Saqa L5C8 Conduct business communication 7 US 7941 RW L5C4 Access info on travel products & services 8 US 7787 RW L5C8 Evaluate & sell products & services 9 US 7935 RW L5C5 Analyse tourism industry & link sectors