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NQF 3: National Certificate in Food & Beverages Customer Services    Titles Matrix    Qualification Document    Unit Standards  Do you have any comments on this Qualification? Qualification NQF 3: National Certificate in Food & Beverages Customer Services Name Contact Number Email Address   Comment about a Unit Standard?  Unit Standard NEW Apply basic first aid in an operational environment NEW Assist in developing menus NEW Assist with marketing and promotions NEW Handle and store food NEW Handle customer complaints NEW Maintain a safe and secure working environment NEW Maintain cleaning programme for own area of responsibility NEW Prepare and finish specialised cold beverages NEW Prepare and finish specialised hot beverages NEW Prepare kegs and gas cylinders for use NEW Provide a full table drink service NEW Provide a full table service NEW Understand ordering systems R7637 - Maintain hygiene in food preparation,cooking and storage R7706 - Maintain a booking service R7735 - Clean and store glassware R7745 - Provide a carvery-buffet service R7750 - Serve bottled wine R7753 - Prepare and serve cocktails R7760 - Provide a drinks service in a licensed premises R7761 - Provide a counter service R7763 - Provide a take-away service R7773 - Prepare and serve spirits and liqueurs R7785 - Function in a business environment R7790 - Process incoming and outgoing telephone calls R7791 - Display cultural awareness R7820 - Operate paypoint and process payments RFS22 - Clean and restock vending machines RXX26 - Handle and record refunds Comment